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    Why hasn’t my deposit bonus been issued yet?

    There are two reasons you didn't receive your deposit bonus:

    • You didn’t successfully redeem the coupon required for the bonus.
    • You’ve redeemed a match bonus and must make a deposit to trigger the bonus.

    First, make sure you’ve activated that deposit bonus by checking your ‘Active Bonuses’ on the Rewards page. Then Make a Deposit to activate the bonus.

    The deposit has to be completed in a single transfer and includes the full amount required to trigger it.

     

    CHECK YOUR ACTIVE BONUSES

     

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